Update - Ukraine is again available for US based accounts. We apologize for the flip in service and will continue to work with our banking partners to best communicate adjustments in service.

As we continue to monitor the situation, we will keep this page updated.
May 4, 23:16 UTC
Update - We are no longer able send payouts to Ukraine from US based accounts due to new service restrictions by our banking partners. We’re continuing to monitor the situation & will notify you of any changes.
May 4, 17:56 UTC
Update - We have temporarily ceased processing bank transfer payments to Belarus until further notice. This is due to across-the-board restrictions placed on payments to Belarus by our bank partners.

We (and our banking partners) are monitoring the situation closely. We will continue to process payments to recipients in Ukraine as long as we are able to whilst respecting all sanctions.

Please contact support@trolley.com if you have any further questions.
Mar 9, 16:30 UTC
Update - We are continuing to monitor the situation
Mar 9, 00:00 UTC
Update - We have temporarily ceased processing bank transfer payments to Russia until further notice. This is due to across-the-board restrictions placed on payments to Russia by our bank partners.

We (and our banking partners) are monitoring the situation closely. We will continue to process payments to recipients in Belarus and Ukraine as long as we are able to whilst respecting all sanctions.

Please contact support@trolley.com if you have any further questions.
Mar 8, 18:00 UTC
Monitoring - The following are the latest impacts that the situation in Eastern Europe is having on Trolley services:

* For US-based accounts, we have suspended currency conversion to UAH, RUB, and BYN; all of those routes will now use USD Swift Wire. A USD account will need to be set up by the recipient in their profile.

* We continue to monitor all sanctions announced, including implementing the most recent sanctions imposed on Russian Banks as a result of the war in Ukraine.

* We have added banking network status to https://status.trolley.com.

We (and our banking partners) are monitoring the situation closely. We will continue to process payments to recipients in Belarus, Russia, and Ukraine as long as we are able to whilst respecting all sanctions.

Please contact support@trolley.com if you have any further questions.
Mar 1, 14:00 UTC
Trolley API ? Operational
90 days ago
100.0 % uptime
Today
Trolley Dashboard Operational
90 days ago
100.0 % uptime
Today
Trolley Widget Operational
90 days ago
100.0 % uptime
Today
Trolley Portal Operational
90 days ago
100.0 % uptime
Today
Public Website (www.trolley.com) Operational
90 days ago
99.7 % uptime
Today
Bank Network, US Accounts Operational
Albania Operational
Algeria Operational
American Samoa Operational
Andorra Operational
Angola Operational
Anguilla Operational
Antigua & Barbuda Operational
Argentina Operational
Armenia Operational
Aruba Operational
Australia Operational
Austria Operational
Azerbaijan Operational
Bahamas Operational
Bahrain Operational
Bangladesh Operational
Barbados Operational
Belgium Operational
Belize Operational
Benin Operational
Bermuda Operational
Bhutan Operational
Bolivia Operational
Bosnia & Herzegovina Operational
Botswana Operational
Brazil Operational
Brunei Operational
Bulgaria Operational
Burkina Faso Operational
Burundi Operational
Cambodia Operational
Cameroon Operational
Canada Operational
Cape Verde Operational
Cayman Islands Operational
Central African Republic Operational
Chad Operational
Chile Operational
China Operational
Christmas Island Operational
Colombia Operational
Comoros Operational
Congo, Democratic Republic of (Kinshasa) Operational
Congo, Republic of (Brazzaville) Operational
Cook Islands Operational
Costa Rica Operational
Croatia Operational
Curacao Operational
Cyprus Operational
Czech Republic Operational
Denmark Operational
Djibouti Operational
Dominica Operational
Dominican Republic Operational
Ecuador Operational
Egypt Operational
El Salvador Operational
Equatorial Guinea Operational
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Estonia Operational
Ethiopia Operational
Falkland Islands (Malvinas) Operational
Faroe Island Operational
Fiji Operational
Finland Operational
France Operational
French Guiana Operational
French Polynesia Operational
French Southern Territories Operational
Gabon Operational
Gambia Operational
Georgia Operational
Germany Operational
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Greenland Operational
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Guadeloupe Operational
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Guatemala Operational
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Guinea Operational
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Guyana Operational
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Hong Kong Operational
Hungary Operational
Iceland Operational
India Operational
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Ireland Operational
Isle of Man Operational
Israel Operational
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Jamaica Operational
Japan Operational
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Mexico Operational
Micronesia (Federated States of) Operational
Moldova Operational
Monaco Operational
Mongolia Operational
Montenegro Operational
Montserrat Operational
Morocco Operational
Mozambique Operational
Namibia Operational
Nepal Operational
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New Caledonia Operational
New Zealand Operational
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Niue Operational
Norfolk Island Operational
North Macedonia Operational
Northern Mariana Islands Operational
Norway Operational
Oman Operational
Pakistan Operational
Palau Operational
Panama Operational
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Philippines Operational
Pitcairn Operational
Poland Operational
Portugal Operational
Puerto Rico Operational
Qatar Operational
Reunion Operational
Romania Operational
Rwanda Operational
Saint Barthélemy Operational
Saint Helena Operational
Saint Kitts & Nevis Operational
Saint Lucia Operational
Saint Martin (French part) Operational
Saint Pierre & Miquelon Operational
Saint Vincent & the Grenadines Operational
Samoa Operational
San Marino Operational
Sao Tome & Principe Operational
Saudi Arabia Operational
Senegal Operational
Serbia Operational
Seychelles Operational
Sierra Leone Operational
Singapore Operational
Slovakia Operational
Slovenia Operational
Solomon Islands Operational
South Africa Operational
South Georgia & the South Sandwich Islands Operational
South Korea Operational
Spain Operational
Sri Lanka Operational
Suriname Operational
Swaziland Operational
Sweden Operational
Switzerland Operational
Taiwan Operational
Tajikistan Operational
Tanzania Operational
Thailand Operational
Timor-Leste Operational
Togo Operational
Tokelau Operational
Tonga Operational
Trinidad & Tobago Operational
Tunisia Operational
Turkey Operational
Turkmenistan Operational
Turks & Caicos Islands Operational
Tuvalu Operational
Uganda Operational
Ukraine Operational
United Arab Emirates Operational
United Kingdom Operational
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Uruguay Operational
Uzbekistan Operational
Vanuatu Operational
Vatican City Operational
Vietnam Operational
Virgin Islands (British) Operational
Virgin Islands (US) Operational
Wallis & Futuna Operational
Zambia Operational
Zimbabwe Operational
Bank Network, EU Accounts Operational
Albania Operational
Algeria Operational
American Samoa Operational
Andorra Operational
Angola Operational
Anguilla Operational
Antigua & Barbuda Operational
Argentina Operational
Armenia Operational
Aruba Operational
Australia Operational
Austria Operational
Azerbaijan Operational
Bahamas Operational
Bahrain Operational
Bangladesh Operational
Barbados Operational
Belgium Operational
Belize Operational
Benin Operational
Bermuda Operational
Bhutan Operational
Bolivia Operational
Bonaire, Sint Eustatius and Saba Operational
Botswana Operational
Brazil Operational
British Virgin Islands Operational
Bulgaria Operational
Burkina Faso Operational
Burundi Operational
Cambodia Operational
Cameroon Operational
Canada Operational
Cape Verde Operational
Central African Republic Operational
Chad Operational
Chile Operational
China Operational
Christmas Island Operational
Colombia Operational
Comoros Operational
Congo, Republic of (Brazzaville) Operational
Cook Islands Operational
Costa Rica Operational
Croatia Operational
Curacao Operational
Cyprus Operational
Czech Republic Operational
Denmark Operational
Djibouti Operational
Dominica Operational
Dominican Republic Operational
Ecuador Operational
Egypt Operational
El Salvador Operational
Equatorial Guinea Operational
Estonia Operational
Ethiopia Operational
Faroe Islands Operational
Fiji Operational
Finland Operational
France Operational
French Guiana Operational
French Polynesia Operational
French Southern and Antarctic Lands Operational
Gabon Operational
Georgia Operational
Germany Operational
Ghana Operational
Gibraltar Operational
Greece Operational
Greenland Operational
Grenada Operational
Guadeloupe Operational
Guam Operational
Guatemala Operational
Guinea Operational
Guinea-Bissau Operational
Haiti Operational
Honduras Operational
Hong Kong Operational
Hungary Operational
Iceland Operational
India Operational
Indonesia Operational
Ireland Operational
Isle of Man Operational
Israel Operational
Italy Operational
Jamaica Operational
Japan Operational
Jersey Operational
Jordan Operational
Kazakhstan Operational
Kenya Operational
Kiribati Operational
Kosovo Operational
Kuwait Operational
Latvia Operational
Lebanon Operational
Lesotho Operational
Liberia Operational
Liechtenstein Operational
Lithuania Operational
Luxembourg Operational
Madagascar Operational
Malawi Operational
Malaysia Operational
Mali Operational
Malta Operational
Marshall Islands Operational
Martinique Operational
Mauritius Operational
Mayotte Operational
Mexico Operational
Micronesia Operational
Moldova Operational
Monaco Operational
Montenegro Operational
Montserrat Operational
Morocco Operational
Mozambique Operational
Namibia Operational
Nepal Operational
Netherlands Operational
New Caledonia Operational
New Zealand Operational
Nicaragua Operational
Niger Operational
Nigeria Operational
Niue Operational
Norfolk Island Operational
North Macedonia Operational
Northern Mariana Islands Operational
Norway Operational
Oman Operational
Pakistan Operational
Palau Operational
Palestine Operational
Panama Operational
Papua New Guinea Operational
Paraguay Operational
Peru Operational
Philippines Operational
Pitcairn Islands Operational
Poland Operational
Portugal Operational
Puerto Rico Operational
Qatar Operational
Reunion Operational
Romania Operational
Rwanda Operational
Saint Barthélemy Operational
Saint Kitts & Nevis Operational
Saint Lucia Operational
Saint Martin Operational
Saint Pierre & Miquelon Operational
Saint Vincent & the Grenadines Operational
Samoa Operational
San Marino Operational
Saudi Arabia Operational
Senegal Operational
Serbia Operational
Sierra Leone Operational
Singapore Operational
Slovakia Operational
Slovenia Operational
South Africa Operational
South Georgia & the South Sandwich Islands Operational
South Korea Operational
Spain Operational
Sri Lanka Operational
Svalbard & Jan Mayen Operational
Sweden Operational
Switzerland Operational
Taiwan Operational
Tanzania Operational
Thailand Operational
Timor-Leste Operational
Togo Operational
Tokelau Operational
Tonga Operational
Trinidad & Tobago Operational
Tunisia Operational
Turkey Operational
Turks & Caicos Islands Operational
Tuvalu Operational
Uganda Operational
Ukraine Operational
United Arab Emirates Operational
United Kingdom Operational
United States Minor Outlying Islands Operational
United States Virgin Islands Operational
Uruguay Operational
United States of America Operational
Uzbekistan Operational
Vanuatu Operational
Vietnam Operational
Wallis & Futuna Operational
Zambia Operational
Bank Network, AU + CA + GB + NZ Accounts Operational
Albania Operational
Algeria Operational
American Samoa Operational
Andorra Operational
Angola Operational
Anguilla Operational
Antigua & Barbuda Operational
Argentina Operational
Armenia Operational
Aruba Operational
Australia Operational
Austria Operational
Azerbaijan Operational
Bahamas Operational
Bahrain Operational
Bangladesh Operational
Barbados Operational
Belgium Operational
Belize Operational
Benin Operational
Bermuda Operational
Bhutan Operational
Bolivia Operational
Bonaire, Sint Eustatius and Saba Operational
Botswana Operational
Brazil Operational
British Virgin Islands Operational
Bulgaria Operational
Burkina Faso Operational
Burundi Operational
Cambodia Operational
Cameroon Operational
Canada Operational
Cape Verde Operational
Central African Republic Operational
Chad Operational
Chile Operational
China Operational
Christmas Island Operational
Colombia Operational
Comoros Operational
Congo, Republic of (Brazzaville) Operational
Cook Islands Operational
Costa Rica Operational
Croatia Operational
Curacao Operational
Cyprus Operational
Czech Republic Operational
Denmark Operational
Djibouti Operational
Dominica Operational
Dominican Republic Operational
Ecuador Operational
Egypt Operational
El Salvador Operational
Equatorial Guinea Operational
Estonia Operational
Ethiopia Operational
Faroe Islands Operational
Fiji Operational
Finland Operational
France Operational
French Guiana Operational
French Polynesia Operational
French Southern and Antarctic Lands Operational
Gabon Operational
Georgia Operational
Germany Operational
Ghana Operational
Gibraltar Operational
Greece Operational
Greenland Operational
Grenada Operational
Guadeloupe Operational
Guam Operational
Guatemala Operational
Guinea Operational
Guinea-Bissau Operational
Haiti Operational
Honduras Operational
Hong Kong Operational
Hungary Operational
Iceland Operational
India Operational
Indonesia Operational
Ireland Operational
Isle of Man Operational
Israel Operational
Italy Operational
Jamaica Operational
Japan Operational
Jersey Operational
Jordan Operational
Kazakhstan Operational
Kenya Operational
Kiribati Operational
Kosovo Operational
Kuwait Operational
Latvia Operational
Lebanon Operational
Lesotho Operational
Liberia Operational
Liechtenstein Operational
Lithuania Operational
Luxembourg Operational
Madagascar Operational
Malawi Operational
Malaysia Operational
Mali Operational
Malta Operational
Marshall Islands Operational
Martinique Operational
Mauritius Operational
Mayotte Operational
Mexico Operational
Micronesia Operational
Moldova Operational
Monaco Operational
Montenegro Operational
Montserrat Operational
Morocco Operational
Mozambique Operational
Namibia Operational
Nepal Operational
Netherlands Operational
New Caledonia Operational
New Zealand Operational
Nicaragua Operational
Niger Operational
Nigeria Operational
Niue Operational
Norfolk Island Operational
North Macedonia Operational
Northern Mariana Islands Operational
Norway Operational
Oman Operational
Pakistan Operational
Palau Operational
Palestine Operational
Panama Operational
Papua New Guinea Operational
Paraguay Operational
Peru Operational
Philippines Operational
Pitcairn Islands Operational
Poland Operational
Portugal Operational
Puerto Rico Operational
Qatar Operational
Reunion Operational
Romania Operational
Rwanda Operational
Saint Barthélemy Operational
Saint Kitts & Nevis Operational
Saint Lucia Operational
Saint Martin Operational
Saint Pierre & Miquelon Operational
Saint Vincent & the Grenadines Operational
Samoa Operational
San Marino Operational
Saudi Arabia Operational
Senegal Operational
Serbia Operational
Sierra Leone Operational
Singapore Operational
Slovakia Operational
Slovenia Operational
South Africa Operational
South Georgia & the South Sandwich Islands Operational
South Korea Operational
Spain Operational
Sri Lanka Operational
Svalbard & Jan Mayen Operational
Sweden Operational
Switzerland Operational
Taiwan Operational
Tanzania Operational
Thailand Operational
Timor-Leste Operational
Togo Operational
Tokelau Operational
Tonga Operational
Trinidad & Tobago Operational
Tunisia Operational
Turkey Operational
Turks & Caicos Islands Operational
Tuvalu Operational
Uganda Operational
Ukraine Operational
United Arab Emirates Operational
United Kingdom Operational
United States Minor Outlying Islands Operational
United States Virgin Islands Operational
Uruguay Operational
United States of America Operational
Uzbekistan Operational
Vanuatu Operational
Vatican Operational
Vietnam Operational
Wallis & Futuna Operational
Zambia Operational
Customer Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 17, 2022

No incidents reported today.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022
Completed - The scheduled maintenance has been completed.
May 7, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 08:00 UTC
Scheduled - We'd like to notify you of Bank Holidays on account of many national holidays affecting payment deliveries in the following countries on the mentioned dates.

These bank holidays are either because of Eid, or other national holidays.

The date scheduled for these holidays in various countries and currencies is as following:

China - CNY – Closed on May 02, 03, 04, 05 2022
Hong Kong - HKD – Closed on May 02, 2022
Indonesia - IDR - Closed on May 02, 03, 04, 05, 06 2022
Japan - JPY – Closed on May 03, 04, 05 2022
Malaysia - MYR – Closed on May 02, 03, 04, 2022
Singapore - SGD – Closed on May 02, 03 2022

Payments sent during these dates will be delayed.

Please adjust your payment schedules accordingly.
May 1, 07:15 UTC
May 6, 2022
Resolved - On May 6, 2022, starting at around 6:18 am EST our public website trolley.com started to suffer from an outage resulting in downtime.

The website continued to intermittently suffer from the outage for about 2 hours but has since become stable starting from 9:21 am EST.

The service powering our public website was recognized as the cause behind the outage.

None of the other components - such as the Dashboard, API, Widget, or Payouts - were affected, and continued to function normally.

We'll continue to monitor our website and associated services, and update here accordingly.
May 6, 10:30 UTC
May 5, 2022
Completed - The scheduled maintenance has been completed.
May 5, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 04:00 UTC
Scheduled - Pakistan is observing a National Holiday from May 3, 2022 to May 5, 2022.

Banks in Pakistan will also be observing holiday during these dates, and will re-open on May 6, 2022.

Payments made during this time are likely to delay.
Please be advised, and adjust your payment activities.
Apr 19, 23:42 UTC
Completed - The scheduled maintenance has been completed.
May 5, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 07:31 UTC
Scheduled - We'd like to notify you about Bank Holidays due to Eid in various parts of the world.

During this time, your payments will be delayed by 1-2 days.

Please adjust your payment schedules accordingly.
May 1, 07:28 UTC
May 4, 2022

Unresolved incident: Situation in Eastern Europe.

May 3, 2022
Completed - The scheduled maintenance has been completed.
May 3, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 07:31 UTC
Scheduled - We'd like to notify you about Bank Holidays on May 2nd, on account of Labour Day, in the UK.

Payments sent during this time will be delayed.

The days on which the bank will be closed: May 2, 2022

Please adjust your payment scheduled accordingly.
May 1, 07:04 UTC